Do Religious Jews Suffer in the American Justice System

America boasts an unsurpassed justice system. Unlike many Eastern countries, America presumes the defendant â€Å"innocent until proven guilty†. The Fourth Amendment protects all individuals against unreasonable searches and seizures, and a valid search warrant must be obtained from a magistrate after proving probable cause. Additionally, in America criminals can be vindicated if the prosecution fails to prove their criminal guilt â€Å"beyond a reasonable doubt†. Furthermore, the Sixth Amendment provides the accused with a right to a speedy and public trial by an impartial jury; thus, a hung jury results in a mistrial. Its purpose is explained in the landmark Supreme Court decision Apodaca v. Oregon: â€Å"†¦ [T]he purpose of trial by jury is to prevent†¦show more content†¦The boys, Yossi Bondo, 17, Yaakov Yosef Grunwald, 19, and Yoel Zev Goldstein, 22; Yeshiva students of Bnei Brak, Israel; were approached by someone they knew and trusted, and asked th em to transport antiques to the Far East for an upcoming Art Fair. The deal was that the boys would stop in Amsterdam, where they would receive the antiques, before taking a connecting flight to Tokyo, Japan where someone will pick it up. They were to receive a bonus of $1,000 each and a chance to Daven in Lizensk. After a long, exhausting flight, the boys arrived to Narita International Airport. After a custom agent determined that their suitcases had contained $3.6 million dollars worth of narcotics, the three unsuspecting boys were immediately arrested and placed in solitary confinement. It followed by months of grueling interrogation in a foreign country and foreign language. After Askanim from Israel, Europe and the United States got involved, the boys were finally able to relate their account and request Kosher meals. These dedicated Askanim saw that the boys should be vindicated and freed for once. At last, after three and half years of hard work by the Askanim, after millions of dollars for defense and thousands, perhaps millions, of chapters Tehillim recited on their behalf throughoutShow MoreRelatedHuman Suffering1539 Words   |  7 Pagesof a certain program, many people lose their jobs and do not get the care they need. Taking from the AIDS clinics, for example, leaves the patients in the clinics helpless. Although the government tries not to look deceitful, they eventually do look devious because so many people are left with no where to go. The selfish works of the government leaves families and friends of the victims of governmental cuts suffer as well. The family suffers knowing the person with AIDS will eventually die with noRead MoreThe Apostle Paul, Saint Augustine Martin Luther Essay3381 Words   |  14 Pagesthe Christian faith. In this research paper I will explore these experiences and how they do and do not relate to each other. The Apostle Paul Paul was born with the name of Saul, in Tarsus of Cilicia, on the coast of the Mediterranean Sea. He was born both a Jew and a Roman citizen. He grew up in Tarsus and became a tentmaker like his father and grandfather before him. He was taught to be an orthodox Jew. He later journeyed to Jerusalem and attended the Pharisaic school. He did not become aRead MoreEssay on The Terrible Consequences of Teaching Hate1176 Words   |  5 Pages Did you know that every day at least eight black people, three white, three jews, and one latino become hate crime victims. Most of these crimes are committed by people between the ages of 15-24 years old. There is a â€Å" time to love and a time to hate† like it says in the book of Ecclesiastes in the Bible. We do have a time to hate to a circumstance, just not as much as we do now today. We need more love in the world to rule out all the hate we have. Is hate justRead MoreDeath Penalty Is Cruel And Cruel Punishment2004 Words   |  9 Pagesbelieve that the punishment challenges our declaration of independence, some believe it s barbaric and others just simply think it s cruel when an innocent person is convicted. There are also few arguments for death penalty and how the people that do the uncanny should be sentenced to death. Therefore we must put an end to it all and life imprisonment must be preferred to Death penalty. In the United States of America, Citizens are protected by the natural rights that are absolute and cannotRead MoreEssay on The Rhetoric of Terror3036 Words   |  13 PagesThe Rhetoric of Terror From the writer: In the wake of September 11, the United States retreated into intense patriotism. However, love for this country is something more than hanging an American flag outside your home. True love of America is something more; it is civic virtue, practicing good citizenship. Vote on Election Day, read the newspaper and write letters to members of Congress. Failing to take advantage of freedom and democracy may lead to the rise of evil. From the teacher, VivianRead MoreReligion And Its Role Within Societies 600 B.c11006 Words   |  45 PagesReligion and its role in societies 600 B.C.E. - 600 C.E. Codifications and further developments of existing religious traditions provided a bond among the people and an ethical code to live by. Religion has been a dominant cultural, ethical, and political force throughout human history, both recent and ancient. Religion has been science and asylum for many generations of very many people, uniting them in their common faith. Temples were built for people to pray and perform sacrifice in, givingRead MoreEssay on Palestine by Joe Sacco; a Book Review1971 Words   |  8 Pagesrestricted from medical attention that he needed. Continually he went to court, and the case was adjourned to later dates to try to confiscate some kind of evidence against him. There was no justice for Ghassan until after several days (approximately 14); he was released for lack of evidence. Ghassan suffers from violence (which is unjust), from brutality (one of the inspectors trying to induce a heart attack), and torture. Ghassans ordeal is illustrated in both written and pictorial form. LikewiseRead More Palestine By Joe Sacco; A Book Review Essay1946 Words   |  8 Pagesrestricted from medical attention that he needed. Continually he went to court, and the case was adjourned to later dates to try to confiscate some kind of evidence against him. There was no justice for Ghassan until after several days (approximately 14); he was released for lack of evidence. Ghassan suffers from violence (which is unjust), from brutality (one of the inspectors trying to induce a heart attack), and torture. Ghassan’s ordeal is illustrated in both written and pictorial form. LikewiseRead MoreOne Of The Most Controversial Topics That Question What1845 Words   |  8 Pagesgood and thanatos for death (OCRT 1). Many people in this country are existing in a living death, suffering on a day to day basis.  The Declaration of Independence ensures three basic human rights to all Americans: Life, Liberty, and the pursuit of Happiness.  Having to live and suffer through terrible pain whether it be physical, emotional or psychological goes against the those three rights in different ways.à ‚  Having a terminal illness is not only detrimental to the patient, but also their familiesRead MoreThe Death Penalty Is The Punishment Of A Capital Crime2275 Words   |  10 Pagesleadership of Henry the eighth when it was reintroduced through boiling, hanging, or beheading for offenses such as marrying a Jew or treason (Hood, Roger, and Surya). The crimes for the death penalty, however, increased in Britain over the years with many juries avoiding to convict defendants if the offenses were not that serious. This however led to reforms and the system abolished it for over 100 crimes punishable by death in Britain. 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Review Of Coming Of Age - 1372 Words

Grace Liang Palshaw English I Honors 25 September 2014 Coming of age is a recurring theme that is universally known throughout many different pieces of literature. Whether it’s influenced on true experiences, childhood memories, or even based on one’s current juvenile reality, many of theses works have a correlation between them that include many similar ordeals and struggles that the character goes through in order to metamorphosize into taking their first step out of childhood. One prominent theme that often appears is how one goes through and experiences what life is really like-- in other words, being exposed to a time of tribulation and other walls that stand in one’s path. Additionally, another theme that is how they lose†¦show more content†¦In particular, the plot is about the development of one of the Greasers, Ponyboy Curtis, as he journeys down a path of self-discovery. In the beginning, Ponyboy’s series of struggles with unwanted violence began when he walks out from the movie house, only to be greeted by a gang of sneering Socs. Because the Socs think they are superior, they jump on the Greasers at every opportunity. On the way home, he notices a red Corvair filled with about five Socs, which then got out, cutting him off, surrounding Ponyboy as they â€Å"walked around slowly, silently, smiling† while he â€Å"stood there like a bump on a log†, expecting nothing but the absolute worst (4). Following these events, Ponyboy then finds himself on the ground after denying a haircut from the Socs. The greasers cannot afford rings, cars, or other physical trappings of power that the Socs enjoy. Consequently, they must resort to more affordable markers of identity. By wearing their hair in a specific style, greasers distinguish themselves from other social groups. Conservative cultural values of the 1960s called for men to keep their hair short, and the greaser style is a clear transgression of this social convention. It is not only distinctive, but, as a ph ysical characteristic, this hair is truly an organic part of the greaser persona. When the Socs jump Ponyboy at the beginning of the novel, they ask him if he wants a haircut and threaten to cut off his hair. By doing so, they would rob

Legal Studies Australian Law

Question: Discuss about theLegal Studies for Australian Law. Answer: Introduction In the given case study, Paula said to Testa that she needed very urgently 1200 climwits. Paula instructed that she want to purchase from Woddo Co for an amount of not exceeding $12000. When Tess contacted to Woddo Co for the purchase of climwits then the company said that there was no available stock at present and will deliver the stocks very shortly (Barker, 2005). Tess was disappointed with the information given by Woddo Co and contacted Sepal co. to place the order for climwits. The company has large stock but they sell in lot of 1400 climwits. As the company never had business dealings with the Paula they were ready to supply climwits to Tess only. The company agreed to sell at a discount of 10% to Tess (Burrell and McGinn, 2009). 1400 climwits order was placed by Tess at a contract price of amount $16000 less 10% discount. The business dealings was done by both the parties and climwits were sold to Tess. The company didnt sell to Paula as because the company has never had deal ings with Paula. Tess obtained 1400 climwits from the Sepal Co for a price of $16000 and informed Paula (Chisholm, 2004). Paula was desperate to purchase climwits and contacted immediately to Sepal Co and wanted that they supply cimwits to her for an amount of $12000 for 1200 climwits. The company refused to supply climwits with her demand and stated that their agreement was with Tess to supply 1400 climwits for an amount of $16000 less 10 percent discount. The government of Australia has implemented many rules, legislation and regulations in order to promote fair trading and providing legal rights for the consumers. The company sepal co refused the demand of Paula stating that the company has no never had business dealing with her. They also stated that their agreement of selling climwits to Tess was for an amount of $16000 less discount for 1400. Paula should have purchased 1400 lot of climwits. The regulatory bodies in Australia govern fair trade practices. The trade practices in the country should be done fairly (Malbon and Nottage, 2013). In the given case study, Paula wants to purchase climwits from Sepal Co and the company refused to supply as there were no business dealings with Paula. Therefore, as per the business law the company should have supplied climwits to Paula. However, Paula cannot claim anything from Tess and Sepal Co for not fulfilling her demand of purchasing 1200 climwits. Tess was not responsible for not fulfilling the demand of Paula and has no liabilities. Sepal Co should have supply 1200 climwits to Paula. Paula may have legal rights and can apply to the court about supply of the climwits (Miller, Sims and Miller, 2013). The competition and consumer act 2010 ensures fair trading between the business and covers most of the aspects in the market place such as dealings with retailers, customers, competitors, suppliers and wholesalers. The government of Australia takes adequate steps to protect the rights of the consumers as well as promoting fair trading. The laws governs how businesses should inter act with their customer, suppliers and other businesses. The national statutory framework of Australia ensures that the trading is fair for consumers and businesses (Nottage, 2010). The framework is enforced and administered by Australian competition and consumer commission. In addition, government legislation, territory and state laws govern the consumer protection. Therefore, according to the laws Paula has the right to demand for the climwits. The Australian consumer law provides regulations and rules on unfair contract terms, product safety, consumer rights, unsolicited agreements and penalties. The understanding of regulatory obligations and rules is necessary for any business. The regulations and policies are designed to ensure protection of the parties, integrity in the market and fair competition. Therefore, Paula can take help from the regulatory bodies. A number of territory and state government agencies identify regulatory requirements in the business (Davenport and Parker, 2011). The Australian consumer law is the national law for consumer protection and fair trading. The rules and regulations are there for the parties involved in the business. The Australian consumer law is enforced and administered by Australian Competition and consumer Commission. Paula needed 1200 climwits and asked Tess to purchase for her. Tess wanted to purchase Woddo Co for an amount of $12000 but the stock was not available and promised when the stock will be available then the product will be delivered shortly. Tess was disappointed and purchased climwits from Sepal Co. the company sell the product in lot of 1400. Therefore, she wanted to purchase from the company and company supplied 1400 climwits. The company had no business dealing with Paula and decided not to sell climwits to her (Gibson and Fraser, 2007). Paula was desperate to purchase climwits and contacted Sepal Co. in order to purchase 1200 climwits for an amount of $12000. The company refused the demand of Paula stating that the company has no never had business dealing with her. They also stated that their agreement of selling climwits to Tess was for an amount of $16000 less discount for 1400. Paula should have purchased 1400 lot of climwits. The regulatory bodies in Australia govern fair trade practices. The trade practices in the country should be done fairly. The legal rules and regulations are available for the protection and rights of the consumers and businesses. The territory and state government protects the rights of the consumers as well as encourages fair trade practices. The laws govern show the business interacts with the customers and other businesses. The statutory framework and legislations ensures that fir trading practices is important for peaceful environment in the country (Keenan and Riches, 2007). In the given case study, Paula has some legal rights for purchasing the climwits but the company Sepal Co has the rights to sell the product as per the requirement and benefits. The product liability regulation framework regulates the information standards as well as safety of the product. The standard ensures that harmful products are not purchased or sold in the market. The standard is enforced and regulated by Australian competition and consumer commission. The rules and regulations are there for the parties involved in the business (MacIntyre, 2008). The Australian consumer law is enforced and administered by Australian Competition and consumer Commission. Territory and state government fair trading agencies are also involved in enforcement of the of the product safety rules. Therefore, the primary role of territory and state offices is to assist primarily the consumers. The national privacy legislation is governs by Australian information Commissioner that regulates how organizations can collect, access and gather communication and information. The legislations and rules govern the business activities that operate within the country. The competition and consumer act 2010 ensures fair trading between the businesses and covers most of the aspects in the market place such as dealings with retailers, customers, competitors, suppliers and wholesalers (Vickery, Pendleton and Flood, 2008). It commonly deals with the unfair trade practices, merger and acquisition of organizations, code of practices, collect ive bargaining, product safety, price monitoring, regulation of the industries and product labeling. The Australian Competition and consumer commission promotes fair business practices in the marketplace. The protection of consumers are governed by territory and state laws and advising the business on obligations and rights under the fair trading laws. Therefore, legal rights are available for the parties and remedies as per the law (Vickery, Pendleton and Flood, 2008). The business environment is rapidly growing and it is the responsibility of the regulatory bodies to govern and ensure fair trade practices. The consumers are protected from illegal act and provided with appropriate remedies. The government of Australia has implemented many rules, legislation and regulations in order to promote fair trading and providing legal rights for the consumers. Therefore, in the given study the rights or liabilities of the parties are to be governed as per the laws implemented by state and te rritory government. Any disputes should be taken to the court and remedies are available for the party. The contract law states that the terms and conditions described in the agreement should be followed by both the parties. The contract law in Australia is regulated primarily by common law and implemented for the protection of the victim. Contracts are referred to as set of promise or promise that legally binding. The terms and conditions in the contract should be followed by the parties and any party can take legal actions if there is a violation of terms and conditions (Grundmann, 2011). In the given case study, Merco entered into a agreement with the Eddo publishing Co in order to subscribe a monthly magazine called the English for the Migrants-Beginners to the advanced stage. The main issue in the agreement was that Ted Upton provided wrong information and misguided Merco. Ted Upton said that the Magazine is very much popular and it will help Merco to speak and learn English. On the other, the terms and conditions after subscribing magazine was also not explained by Ted Upton to M erco (Homburg, 2008). The information provided by Ted Upton was wrong and misguided Merco. According the to the Australian Law, the court take decision on the basis of the terms and conditions stated in the agreement if any disputes occurs between the parties. Therefore, it is important for Merco to acquire all the information regarding the provision written in the agreement. Merco was not informed about different provisions in the agreement and he should not enter into the agreement. As per the contract law, if there is a breach of contract then the non breaching party can take legal actions and also entitled to remedies. In the given case study, Merco could not write or read in English language. He was a clerical assistant in a large organization and his job was to help in operating photocopying machines that were used by the company (Paterson, 2011). Therefore, in order to promotion in the company he required good and appropriate knowledge of English. However, to learn he entered into an agreement with Eddo Publishing Co and subscribed a magazine. Ted Upton explained that the magazine would be great advantage for Merco in order to learn English language easily and simply. Ted Upton told Merco that the magazine will be of great advantage for him and was used by the English teachers in their classes. The information was not right as only one teacher use the magazine occasionally. Ted also explained that many employers recommend their employees to subscribe magazine and learn English (Shaw, 2003). The magazine is available in limited number and should be purchased by Ted immediately. All the information provided by Ted was wrong and misguided the perception of Merco. Merco agreed with Ted and entered into the contract which was unfair to him. The provisions in the agreement were also not informed to Merco and Ted Upton does not want to disclose the provisions stated in the agreement. There were provisions in the agreement that the price of subscription will increase as per the change in the costs of production. The increase in co st of production will lead to the increase in the subscription price. Merco was informed about most of the clauses in the contract (Tarakson, 2007). According to the contract law, it was not a legal act done by Merco and the clauses were informed. Therefore, Merco should take step and withdraw from the agreement. The contract law in Australia is based on the common law and puts emphasis on providing legal rights to the parties. The legal rights are available as per the Australian law and Merco is suggested not to continue the agreement. Ted Upton promoted the magazine of the company by explaining wrong information to Merco. According the Australian law, if a person misguide another while arranging an agreement then legal actions can be taken by that person against him (Thomas, 2010). The fair trading act as per the contract law puts emphasis on encouraging and promoting fair trade practices as well as protecting the rights of the consumers. Merco though that the magazine will help him to learn English as well as help him to get promoted within the company. The statements described by Ted were untrue and wants that Merco should subscribe the magazine. If some breaches the clauses and provisions in an agreement then he or she should be compensated as per the law for not following the rules and regulations. The contract agreement governs the relationships between the parties and the transactions were regulated by the terms and conditions (Watson, Gleeson and Higgins, 2013). Merco should take this into the court stating that Ted Upton misguided him by providing wrong information as well as not disclosing the clauses of the agreement. According to the contract law, general explains that the an individual is bound by all the terms and conditions of a contract which means that one should always read the provisions and clauses stated in a agreement. Therefore, all the parties involved in a contract should read and understand th e provisions in the contract. Merco was unable to read the contract and wanted to telephone a friend to come to the house of Merco and read through the documents but Ted told that there was nothing to be concerned and forced Merco to subscribe the magazine. However, if the courts find that the provisions and clauses of the contract are not fair then the contract can be void (White, 2009). The offer and acceptance in the contract law explains that the contract is offered and it is accepted by both parties. As per the contract law, if Merco enter into the agreement then he cannot do anything and has to follow the provisions in the agreement. The court cannot considers verbal contract and an evidence should be there such as written document. Therefore, Merco should not enter into the agreement or void the contract. The disputed in the contract is governed by the contract law. The terms and conditions in the contract law need to be followed by both the parties. Therefore, Merco should h ave understood the terms and conditions in the contract (Wolff, 2014). Ted told that the magazine was popular and misguided the perception of Merco. The act was considered as an illegal act and it should be understood by Merco. The contract law in Australia explains all the rules and regulations that should be followed by the parties involved in the agreement. Merco should withdraw from the contract and search for alternative to learn English language. References Barker, D. (2005).Essential Australian law. Sydney, N.S.W.: Cavendish. Burrell, D. and McGinn, J. (2009).Cornerstone law series. [Adelaide]: Law Society of South Australia. Chisholm, J. (2004). PRACTISING LAW IN AUSTRALIA IN 2010.Deakin Law Review, 9(2), p.302. Grundmann, S. (2011). The Future of Contract Law.European Review of Contract Law, 7(4). Homburg, J. (2008).Cornerstone law series. [Adelaide]: Law Society of South Australia. Malbon, J. and Nottage, L. (2013).Consumer law policy in Australia New Zealand. Annandale, N.S.W.: Federation Press. Miller, R., Sims, R. and Miller, R. (2013).Miller's Australian Competition and Consumer Law annotated. Pyrmont, N.S.W.: Law Books. Nottage, L. (2010). Consumer law reform in Australia: Contemporary and Comparative Constructive Criticism.QUT Law Review, 9(2). Paterson, J. (2011).Unfair contract terms law in Australia. Pyrmont, N.S.W.: Thomson Reuters (Professional) Australia. Shaw, M. (2003).International law. Cambridge, U.K.: Cambridge University Press. Tarakson, S. (2007).The law in Australia. Port Melbourne, Vic.: Heinemann Library. Thomas, G. (2010).Cornerstone law series. [Adelaide]: Law Society of South Australia. Watson, J., Gleeson, J. and Higgins, R. (2013).Historical foundations of Australian law. Annandale, N.S.W.: Federation Press. White, R. (2009).Cornerstone law series. [Adelaide]: Law Society of South Australia. Wolff, L. (2014). Litigiousness in Australia: Lessons from Comparative Law.Deakin Law Review, 18(2), p.271. Davenport, S. and Parker, D. (2011).Business and law in Australia. Pyrmont, N.S.W.: Thomson Reuters (Professional) Australia. Gibson, A. and Fraser, D. (2007).Business law. Frenchs Forest, N.S.W.: Pearson/Prentice Hall. Keenan, D. and Riches, S. (2007).Business law. Harlow: Pearson Longman. MacIntyre, E. (2008).Business law. Harlow, England: Pearson Longman. Vickery, R., Pendleton, W. and Flood, M. (2008).Australian business law. Frenchs Forest, N.S.W.: Pearson Education.

Intel in China Analysis Essay Example

Intel in China Analysis Essay The newly appointed manager of marketing programs in China Charles Tang has just got out of an emotionally charged meeting with Yong Lui, an account manager in Tangs division. As of Tangs arrival to China many things within Intel changed. Tangs decision to stop a project that was started by Lui a while back made Lui unhappy and against the chose Tang made. The case study â€Å"Intel in China† has many more issues then that one but this is the main one. Another issue that occurred in this situation is the changes that the China offices incurred during the time when Tang moved to China from the United States to advance Intel’s presence in China. Also the issue that they have run into is the drastic change in reassigning working positions that have been established already to new areas of work. The main issue I want to discuss is the reason that Tang decided to stop Lui’s project given to him by his direct supervisor Qing Chan, due to the thinking that Lui lacks multitasking skills, and Tang supposedly determined this by just looking at his employee file. As Tang has been living in the United States for the past ten years he has defiantly got behind in the knowledge he has on Chinese work ethics and styles. We will write a custom essay sample on Intel in China Analysis specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Intel in China Analysis specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Intel in China Analysis specifically for you FOR ONLY $16.38 $13.9/page Hire Writer As Tang said he got back into the Chinese culture and way of life from just wondering the streets and markets of China in one week. The way Tang approached this change was somewhat unprofessional. From reading the case I felt that Tang indirectly put down Lui in a way not intended. Lui feels passionate and knows he already invested a lot of time into research and development. He was assigned to write a manual and it turned into a whole book. Being in his shoes I would be just as angry a frustrated with the decision made by Tang. As Tang felt that Lui was going into to much detail in this assignment he concluded it would take Lui at least a whole year to accomplish this task if he was concentrating on it full time. As Lui has many other tasks and duties that are more important at the current moment, Tang felt that servicing the current customer base was currently the most essential part of Intel’s success. As Lui responded very emotionally to the decision made by Tang, Tang was left with an issue to resolve. As the Chinese is one of the oldest cultures they have many old traditions and fashions of how to run a thriving business. One of the bases they live off of is â€Å"relationships† or in Chinese â€Å"guanxi†. In the Chinese culture gaining a relationship and keeping it is worth more then any and dollar value. It is a keystone factor in keeping any business relationship in China. As Tang has been in the United States for a significant period of time I feel he has adjusted too much to our laid back and forgiving work ethic. As of this he has ruined his first relationship with a valuable co-worker and friend. As Tang might have cared about the welfare of his workers he really hurt some people with his unintentional actions. Tang must decide on how to resolve this issue with Lui and make sure to keep good relations with everyone in the division. He has a few options available to him to resolve the issue. One is to let Lui complete the project but speed up the process. Second is finishing the project on terms that a compromise between Tang and Lui can be achieved. Lastly, give Lui a new project that will relate more to what Tang wants to do to improve Intel’s success. In my opinion Tang initially was trying to fix something that was not broken. This is not the correct way of facilitating people with skills and talents that the company value highly. I recommend to Tang that he listens more to the people then telling them what to do and how to do it. As Tang is the new guy there, he is not the worker who has been at Intel China for many years. I recommend that Tang lets Lui finish what he started no matter how long it will take because it is key for Tang to save his relationship with Lui at this stage of the company’s success. In conclusion, I learned an abundant amount of information from the mistakes made by Tang. As a leader and a supervisor he approached his international team in a way typical in the United States but not China. I currently experience the same problems that Tang does as I am a native Russian but have live in the United States for 14 years. I work for an international trading company that concentrates on the market of Russia. The travel to Russia twice a year for me is an eye opener to a totally different work ethic then I am used to. As I inspect our Russian operations in Russia I try to keep my comments and suggestions to myself. The reason is because the managers on that coast have a totally different work ethic and style. As this course has thought me how to be a more effective leader and decision maker I feel this case was a perfect final assignment for me.

Margaret Atwood Essay Example

Margaret Atwood Essay Example Margaret Atwood Paper Margaret Atwood Paper Achebe and Atwood appear to be writing about vultures, but are actually commenting on something different. Both poets compare vultures to humanity but Atwoods poem describes vultures in a good ways whereas Achebe describes vultures in a bad way. In Achebes poem the first section talks about vultures. On the whole it portrays them to be evil and dark but then suggests that humans are no better than vultures. Achebe uses a lot of dark negative words to portray vultures in the first section of the poem, he uses dark words that are, greyness, drizzle and despondent to set the scene, this shows that the vultures live in a dark habitat. This first section of the poem uses good imagery to set the scene. The next two lines suggest a stereotypical part of a vultures home, on a dead tree. Dead suggests that the vultures have killed the tree as well as other animals. Achebe then describes the vultures themselves and uses mostly negative words, such as bashed in head, bone, corpse and trench. Bone and corpse suggests death which represents the vultures to be bad and related with death. Bashed in head shows that vultures are ugly which makes a negative atmosphere and image. But Achebe also uses some positive words like affectionately, mate and perching. Affectionately suggests that vultures have a soft side to them and can treat others in a decent way. Mate shows that vultures are bit like humans, they have friends and lovers. Also perching suggests that vultures like to chill out and relax exactly what humans like doing. Margaret Atwoods poem also portrays vultures in a bad way, she compares them to other animals and then to humans in the last two stanzas. When she compares the vultures to humans it create a negative atmosphere in the poem resulting in the reader to think about how they act and how they treat others and even animals. In the second stanza Atwood compares vultures to hyenas and uses fierce and frightful words to portray the vultures to hyenas, she uses around the kill which shows that vultures want and like death. She also uses simple words like black which does not sound bad but helps to create a negative image and atmosphere of the vulture. Hyena is the main word in this stanza and suggests that vultures hunt in groups and laugh at there kill, this shows the vultures are just sick. Atwood then goes on to compare vultures to beetles which suggests that they are annoying pests that dont deserve a place on Earth. Atwood uses words to show that vultures only care about themselves. Atwood uses words to show that vultures only care about themselves, she uses gluttonous for a space which shows that they are in a mind of there own and dont think of others, she also uses territory of murder which shows that there kill is there territory and only there food and will not share it. Atwood does not use any words to portray vultures in a positive way but makes this makes humans look bad which is the message of the poem. Atwood and Achebe both describe vultures in a negative way to show how bad humanity is. But Atwood uses no positive words where as Achebe uses some positive words, which suggests that he does not want to put down humanity completely and wants to show there still is a small bit of good in humanity where as Atwood is all negative words suggesting she just want to get a strict point across that humanity has no good in it and needs to change. Achebe uses small more harsh serious phrases to portray vultures like swollen corpse, where as Atwood uses long less harsh words to describe the vultures like gluttonous for a space.

The news of the engagement by Arnold Bennett, and Tony Kytes the Arch Deceiver by Thomas Hardy Essay Example

The news of the engagement by Arnold Bennett, and Tony Kytes the Arch Deceiver by Thomas Hardy Essay Example The news of the engagement by Arnold Bennett, and Tony Kytes the Arch Deceiver by Thomas Hardy Paper The news of the engagement by Arnold Bennett, and Tony Kytes the Arch Deceiver by Thomas Hardy Paper Essay Topic: Literature Hardy was the first major writer to focus on the countryside but when he wrote his stories, times were changing and the Industrial revolution affected the countryside population. Bennetts writing forms a contrast to Hardy; his story is centred in the five towns (the pottery towns) around Stoke on Trent. His story reflects the change of the young man returning home from London and the big city life. Philip Durance is returning home at Christmas time from London. He has come with news of his engagement and he did not want to just write a letter to his mum because he did not know what to write. Philips relationship with his mum was quite close because he writes to her every week telling her of most of his doings. When Philip visited his mum she was more excited than usual. Philip finds it difficult to talk to his mum about Agnes his fiancà ¯Ã‚ ¿Ã‚ ½e and his engagement because his mum tells him first of her engagement. So Philip feels that he does not want to spoil his mothers news, because she is so happy and he does not want to take the spotlight away from her. Tony Kytes says things that are amusing they are; singing a song as if it was a hymn, he sweet talks the girls saying how could he refuse them a lift and saying he never noticed how pretty the girls are. The funniest thing that Tony does is get all the girls to hide in his wagon. It all started by Tony riding around town in his wagon when he is asked by the girls for a lift one at a time, and every time a new girl gets in the wagon the previous girl hides, so at one point he has got 3 girls in the wagon at once. All the 3 girls really like Tony and want to marry him, so they always suck up to him, although at the end all the girls went off him because he made them hide and they did this even though he was engaged. One of the girls even hears Tony say he loves another girl but she did nothing for some reason. At the end Unity one of the 3 girls rejects Tony straight after Hannah, probably to not seem desperate but secretly wanting him to ask her later on. So in the end Tony is left with the one girl he decided against. All in all the Arch deceiver is about a man who is split between which woman he wants to marry and just transports them all around town and in the end none of the women want him.

Case Study Comparisons Essay Example | Topics and Well Written Essays - 250 words

Case Study Comparisons - Essay Example paper also analyzes the importance of CDHPs and how they help the insured understand and use information regarding costs as presented by the Institute of Medicine et al (2010) et al. Additionally, it provides in depth analysis of why CDHPs are comparatively cheaper compared to HMO and PPO plans (The Balser Group, 2013). To this end, the paper presents a comparative analysis of the available health insurance plans with an objective of determining the most feasible plan for an individual with no access to any form of federal assistance. Following the above analysis of PPO, HMO and CDHP plans, the benefits of CDHP plan far much outweigh its disadvantages, and offers comparatively better benefits compared to the other plans explored. For instance, the program offers additional and/or supplemental medical benefits to the insured. Further, research show that the program is popular among employees because it offers more design flexibility, and is favored by employers due to its package that allows employers to promote consumerisms and a framework for educating and motivating employees to be active participants concerning their individual health management. However, it is worth noting that enrolment of CDHP plans still lags behind PPO plan, this is attributed to the fact that PPO plans have high deductibles, thereby yielding immediate lower costs compared to CDHP. However, a point to note is that such an argument is skewed since employee objective is never concerned solely with immediate lower premium costs hence we expe ct the trend to change in the near future. Institute of Medicine (U.S.), Yong, P. L., Olsen, L. A., McGinnis, J. M., & National Academies Press (U.S.). (2010).  Value in health care: Accounting for cost, quality, safety, outcomes, and innovation : workshop summary. Washington, D.C: National Academies

Does social media promote freedom Assignment Example | Topics and Well Written Essays - 3000 words

Does social media promote freedom - Assignment Example On YouTube, he watches videos with content unsuitable for young people. On all his accounts, he posts comments, shares and likes on photos, videos, music, etc. he finds worth his attention. Lucy is 10 years old. She can only use her mother’s iPad after she is done with her homework. Using her information, Lucy’s mother created a Facebook account for her daughter. On Facebook, Lucy plays with free applications such as Farmville, Chefville and Pet Society. Some things she wants to get for her pet in Pet Society need to be bought with gold. Lucy’s mom doesn’t want to buy gold so Lucy is starting to be bored with this app. One time, Lucy posted a picture on Facebook. The picture did not appear on her Facebook page. Also, she got a message that the picture was offensive. Her mother had to help her reply to the message and adjust the settings of her profile. Vien is 18 years old and a student majoring in film-making. She has a YouTube account and primarily uses it to upload her home videos and do research for her distance learning classes. Since opening an account on YouTube was free, Vien didn’t need to figure it into her tight budget. Right now, she is very upset. The film her teacher assigned for a research paper was indeed available on YouTube. However, only a few minutes of it was uploaded by the user. There was a link to the full video but, when Vien went on the site, it asked her to pay $10 to access the full video. a. 21-year old Mark works as a freelance consultant. When meeting clients, Mark is available any time of the day. He lives alone in his comfortable & spacious apartment and pays all the bills from money he has earned. His consultancy fees vary, depending on the case. There is no curfew in this building so he can come and go as he pleases. This is perfect for his job which is the reason he decided to stay here. When he does not feel like meeting a client, he calls and tells them he is sick or has a sudden

Bringing Adam Home Essay Example for Free

Bringing Adam Home Essay Bringing Adam Home review examines the story of the decades-long investigation into the abduction and murder of 6-year-old Adam Walsh. The police investigation took 27 years to prove guilt of the serial killer, Ottis Toole, who made multiple confessions to the murder. The book is written by the experienced detective writer Les Standiford with the help of the retired detective Joe Matthews, who finally found evidence of Toole’s committing the murder 27 years afterwards. The case of Adam Walsh has influenced the American society in the way that legislatures were made protecting children, and practices were adopted helping find missing and potentially abducted children. Key words: abduction, evidence, investigation, kidnapping, murder. Bringing Adam Home Book Review Standiford, L., Matthews, J. (2011).Bringing Adam home: The abduction that changed America. New York, NY: Harper Collins. ISBN:9780061983900. Bringing Adam Home is the story of the decades-long investigation into the abduction and murder of 6-year-old Adam Walsh who missed from a local Sears in Hollywood, Florida, on July 27, 1981. The police investigation took 27 years to prove guilt of the serial killer, Ottis Toole, who made multiple confessions to the murder – yet the Hollywood, FL, police department did not believe him and failed to use any of evidences that had been found. The abduction of Adam Walshblew people’s minds and undermined their sense of protection. The American society has never been the same ever since – parents did not let their kids play alone outside, nor did their ever say ‘Be home by dark’; a child could be left nowhere unsupervised. It was Adam’s family bad luck that at that time, there were no Amber Alerts and no national data base for crimes against children. Adam’s parents, John and  Revà © Walsh, bent backwards to change the situation. They became renowned crime fighters, propelled the passage of the 1982 Missing Children Act, and John Walsh became a host of the television program America’s Most Wanted (Standiford2011). Adam Walsh’s kidnapping was not only the most important casein American history of missing children that changed the corresponding legislature but also the most famous one. Many people still remember themselves being kids and watching it on the news (Martin, 2011). However, the details of the case are not as well-known as they should be; given the coverage in the media.The more emotional side of the story, through the eyes of the Walsh family, is rendered in Tears of Ragewritten by John Walsh (Scott, 2011). The puzzle of the botched investigation that ran over almost three decades was solved by the retired Miami detective Joe Matthews and written down by the acclaimed writer Les Standiford, the au thor of 9 fiction novels and 6 non-fiction books (Standiford, 2001). The authors open their cards in the very beginning of the book and introduce the killer, Ottis Toole, right in the second chapter. Toole was a low IQ drifter who set fires and assaulted people to relieve his psychological pressure. From chapter 2 to 4, the authorsgive a detailed recount of the work of Hollywood detective Hoffman who could not organize his work so not to lose important clues and evidence and who was not very keen on the idea that Toole was the killer. According toMatthews, Hoffman is portrayed as a moody and self-contained investigator who â€Å"looked like a guy who disapproved of most things on general principle† (Standiford, 2001). Apart from disregarded leads and lost evidences, Hoffman also treated Adam’s parents carelessly not bothering to inform them that their friend Jimmy Campbell, who was prime suspect, had been cleared. For many years John and Revà ©Walsh received no information from the police as for the investigation of their son’s murder. Matthews felt that it was extremely insensitive on the part of Hoffman. Together with undeveloped enough forensic methods, the case of Adam Walsh advanced by imperceptible pace. As Reve Walsh put it: It was a sad thing for this country that the fight had to be led by two broken-down parents of a murdered child(Standiford, 2001). The authors underscore that it could not be said that the Hollywood department was incompetent. Rather that the case was too difficult, and Detective Hoffman turned out to be too snobbish not only to ask for help but also to accept help from Joe Matthews when he  offered it not once. Hoffman was â€Å"too unstructured and ill-equipped† for such mind-bogging case (Standiford, 2001).Det. Serg. Matthews was a lie detector expert and an experiences homicide detective and, being hired by the Hollywood, Fl, Police Department, he was very interested by the case and was ready to use his knowledge to solve the case. Among other things, the difference in approaches of two detectives was that Hoffman was obsessed with finding physical evidences linking Toole to the Adam’s murder; while Matthews believed that circumstantial evidence could make do in some cases. That meticulous recount of all glaring mistakes of the Hollywood, Fl, police department and the detailed description of their daily working life had its aim in showing that detectives’ work is far from the glamorized TV series. Doing on a daily basis such boring chores as searching for a person who moved and did not leave the new address, or surveilling a suspect for many days, exhaust detectives, and the not very dedicated ones â€Å"let things slide† (Standiford, 2011).Standiford and Matthews seem to mention every lead that was not followed, and every report that was incomplete or even falsified. Matthews blames the manner of interrogation when the suspect was let speak without asking necessary questions, and he found the witness who was consistently ignored by Hoffman. The most shocking omission, the reader may consider, was the neglect of the repeated confessions by Toole with a graphic description of the whole process of abduction, murdering, sodomizing, and decapitating of Adam Walsh and the subsequent dismembering and setting ablaze his body. Toole even gave a sensational interview to Jacksonville Times Union where he repeated his confession to the murder of Adam Walsh (Standiford, 2011). Chapters 5 to 6 focus on Matthews’s account of how he proceeded with the investigation. It became possible only after Hoffman was transferred to the Patrol Division in 1994 (Standiford, 2011). Matthews spent two years and nine months reviewing the case and adding new materials. In the end,Matthews had multiple eyewitness identification of Toole taking Adam from Sears, twenty-five independent confessions to the crime made by Ottis Toole, and most important of all – missed by previous investigators – luminal images of machete and luminal outline of a child’s face on the carpet of Toole’s Cadillac. It finally proved Ottis Toole to be the man who committed the crime. The first part of the book does not make an easy reading. When Toole gives his numerous confessions to various  detectives all the same details of the murder, rape, and dismembering are repeated ad nauseam, without adding anything new. Because of it, for those readers who like genuine crime stories, the book may seem quite slow. Standiford and Matthews were extremely repetitive in details of the crime itself, its prolonged investigation, the history behind the suspects, and descriptions of Toole’s perversions. However, the authors rather had in mind to show how the process of investigation can be dragged for years due to the inability of the police to find hard evidence for the already confessed crime. Standiford, who is an experienced detective writer with a number of narrative non-fiction stories under his belt, narrates dryly and matter-of-factly, which contributes to the authentic feel of the blood-chil ling story. Despite waving their incompetence, Matthews provides a scrupulous evidence of the Hollywood, Fla., police department’s negligence, thus making it difficult to believe that behind such an undisciplined behavior may be anything other than a conspiracy to cover up its incompetence. The authors’aim seems to lay in proving two points. Firstly, the case could have been solved within two years, when Ottis Toole was arrested for arson and confessed repeatedly to the murder of Adam Walsh saying that he was â€Å"very, very sorry that he did it† (Standiford, 2011). Secondly, the police department of Hollywood, FL, had a chance to solve the case quickly, had they let do it to Det. Serg. Matthews. Bringing Adam Home is a gruesome story of justice finally served two decades too late. By that time, though, Ottis Toole had died in prison. And our society has changed. Now kids are warned about strangers. No one leaves their kids in the toy area and goes shopping anymore. Lawenforcement has transformed its practices to better protect children. Public places have adopted Code Adam, a powerful search tool for lost and potentially kidnapped children (Code Adam, n.d.). Code Adam is a predecessor to Amber Alert, a network of notifications to the public through urgent bulletins on television and radio. References Code Adam.(n.d.). The National center for missing exploited children. Retrieved from http://www.missingkids.com/CodeAdam Martin, C. (2011, February 09). Book Review Bringing Adam home by Les Standiford[Web log post].Retrieved fromhttp://www.chaoticcompendiums.com/2011/02/book-review-bringing-adam-home-by-les.html Scott, M. (2011, February 26). Bringing Adam home offers strong proof in the 1981 murder of Adam Walsh. Cleveland.com. Retrieved fromhttp://www.cleveland.com/books/index.ssf/2011/02/bringing_adam_home_offers_stro.html Standiford, L. (2001). Biography[Web log post].Retrieved from http://www.les-standiford.com/Pages/Biography.html Standiford, L., Matthews, J. (2011).Bringing Adam home: The abduction that changed America. New York, NY: Harper Collins. E-book

Pie in the Sky :: Essays Papers

Pie in the Sky Among the oddballs and exhibitionists who clustered around Andy Warhol in the 1960's and 70's perhaps the scariest was Brigid Berlin, a chubby, motormouthed rebel from an upper-crust New York City family who relished the way her "underground" celebrity embarrassed her proper conservative parents. Her father, Richard Berlin, a friend of Richard M. Nixon and an admirer of Senator Joseph R. McCarthy, ran the Hearst Corporation, which he had helped save from bankruptcy in the 40's. Her mother, Honey, was an elegant, ladies-who-lunch-style socialite of the old school. Ms. Berlin was one of Warhol's favorite telephone companions, and she taped hundreds of hours of their conversations, some of which were adapted into a play called "Pork" that flaunted the Berlin family strife. Like many of Warhol's acolytes, she fancied herself an artist and was one of the first art world personages to work with a portable tape recorder and Polaroid snapshots (she specialized in double exposures). Her more notorious antics included a theatrical performance in which she telephoned her parents from the stage without their knowledge and broadcast live her mother's furious tirade about her lifestyle and choice of friends. That lifestyle included an addiction to speed (in the 1966 Warhol movie, "The Chelsea Girls," she played a pill-pushing lesbian who shoots up in front of the camera) as well as an eating disorder that pushed her weight to 260 pounds. Despite her obesity, Ms. Berlin often appeared nude in Warhol's movies, displaying not a trace of self-consciousness. Excerpts from her taped conversations with Warhol and with her mother run through "Pie in the Sky: The Brigid Berlin Story," Shelly Dunn Fremont and Vincent Fremont's unsettling close-up portrait of Ms. Berlin, which opens today at the Film Forum. This fascinating but somewhat repellent documentary repeatedly contrasts interviews with Ms. Berlin filmed two years ago when she turned 60 with excerpts from the mostly black-and-white Warhol films in which she radiated the aggressive ferocity of a B-movie prison matron. Much slimmer today than in the Warhol years, Ms. Berlin, who lives on the East Side of Manhattan with two dogs, looks sleek and matronly at 60. But when she reminisces, it becomes clear that she retains a lust for the spotlight along with a continuing inability to edit what comes out of her mouth. As she chattily recounts a life of squandered privilege and wasted opportunity, the movie casts a bitter chill.

Aditya Birla Retail Ltd – Introduction of de Study

CHAPTER 1 GENERAL INTRODUCTION INTRODUCTION OF THE STUDY Retailing in India is receiving global recognition and attention and this emerging market is witnessing a significant change in its growth and investment pattern. It is not just the global players like Wal-Mart, Tesco and Metro group are eying to capture a pie of this market but also the domestic corporate behemoths like Reliance, K K Modi , Aditya Birla group, and Bharti group too are at some stage of retail development. Reliance, announced that it will invest $3. 4 billion to become the country's largest modern retailer by establishing a chain of 1,575 stores by March 2007. The last couple of years have been rosy for real estate developers and the retailers are finding suitable retail space in prominent locations. The industry is buoyant about growth and the early starters are in expansion mood. There is increased sophistication in the shopping pattern of consumers, which has resulted in big retail chains coming up in most metros; mini metros and towns being the next target. Consumer taste and preferences are changing leading to radical alteration in lifestyles and spending patterns which in turn is giving rise to new business opportunities. Companies need to be dynamic and proactive while responding to the ever-changing trends in consumer lifestyle and behavior. Retailing consists of the sale of goods or merchandise from a fixed location, such as a department store, or by post, in small or individual lots for direct consumption by the purchaser. Retailing may include subordinated services, such as delivery. Purchasers may be individuals or businesses. In commerce, a â€Å"retailer† buys goods or products in large quantities from manufacturers or importers, either directly or through a wholesaler, and then sells smaller quantities to the end-user. Retail establishments are often called shops or stores. Retailers are at the end of the supply chain. Manufacturing marketers see the process of retailing as a necessary part of their overall distribution strategy. The term â€Å"retailer† is also applied where a service provider services the needs of a large number of individuals, such as a public utility, like electric power. Shops may be on residential streets, shopping streets with few or no houses or in a shopping mall. Shopping streets may be for pedestrians only. Sometimes a shopping street has a partial or full roof to protect customers from precipitation. Online retailing, a type of electronic commerce used for business to consumer (B2C) transactions and mail order are forms of non shop retailing. Shopping generally refers to the act of buying products. Sometimes this is done to obtain necessities such as food and clothing; sometimes it is done as a recreational activity. The retail industry in India is currently growing at a great pace and is expected to go up to US$ 833 billion by the year 2013. It is further expected to reach US$ 1. 3 trillion by the year 2018 at a CAGR of 10%. As the country has got a high growth rates, the consumer spending has also gone up and is also expected to go up further in the future. In the last four year, the consumer spending in India climbed up to 75%. As a result, the India retail industry is expected to grow further in the future days. By the year 2013, the organized sector is also expected to grow at a CAGR of 40%. 1. 1 OBJECTIVE OF ORGANISATIONAL STUDY * To understand the role and relevance of retailing for business and economy. * To understand the different departmental functions associated with Aditya Birla Retail Ltd. Understanding the importance of store location for a outlet * To Study the Consumer Behaviour of MORE outlet 1. 2 METHODOLOGY This organization study is the mixture of theoretical as well as practical knowledge. Also it containsideas and information imparted by the guide. The secondary data required for the organization study was collected from various websites and books of reputed authors. The organizatio nal study started with sorting all the raw data and arranging them in perfect order. To add value to the organization study and to understand the practicality of etailing business, I have visited various MORE stores Kerala. 1. 3 LIMITATION * The study was conducted within different outlets of Cochin city, so the findings are restricted to some outlets only. * The method used in this Organization study for collecting the information is very time consuming and slow. * The major limitation was that some of the outlet managers, staff and customers were busy with their work. CHAPTER 2 INDUSTRY PROFILE INDUSTRY PROFILE Retail is not only an important aspect of the economic structure but very much a part of our lives . Although trading of goods have been in existence since the olden days . It is only in the recent past that the buying and selling of goods have become more of format and a brand dominated activity . The traditional form of independently owned businesses co-exist along with the organized retail. Organized retail has emerged in a big way since 2000 onward and with that we are witnessing the emergence of new forms of retailing. Aditya Birla Retail Limited is the retail arm of Aditya Birla Group, a USD 28 billion Corporation. The Company ventured into food and grocery retail sector in 2007 with the acquisition of a south based supermarket chain. Subsequently Aditya Birla Retail Ltd. expanded its presence across the country under the brand â€Å"more. † with 2 formats Supermarket ; Hypermarket. Supermarket Conveniently located in neighbourhoods, more. supermarkets cater to the daily, weekly and monthly shopping needs of consumers. The product offerings include a wide range of fresh fruits ; vegetables, groceries, personal care, home care, general merchandise ; a basic range of apparels. Currently, there are over 600 more. supermarkets across the country. Hypermarket More. MEGASTORE – is a one-stop shopping destination for the entire family. Besides a large range of products across fruits ; vegetables, groceries, FMCG products, more. MEGASTORE also has a strong emphasis on general merchandise, apparels ; CDIT. Currently, nine hypermarkets operate under the brand more. MEGASTORE in Mysore, Vadodara, Aurangabad, Indore, Bengaluru, Mumbai, New Delhi, Hyderabad and Vashi. Aditya Birla Retail Limited. currently has an employee strength of over 11,000. Key functions are headed by professionals with vast retail experience in India ; globally. Quality ; Value through own labels: Aditya Birla Retail Ltd provides customers a wide choice of products under its own labels. The objective is to provide quality products at attractive price points to customers. Since quality of the products is of prime importance, stringent quality norms have been set and are followed. All manufacturing partners are the best in their class. TYPES OF RETAIL FORMAT * Convenience store * Chain of stores * Franchise * Speciality store * Departmental store * Supermarket * Hypermarket * Shopping mall * Shopping plaza * Factory outlet 2. 1 ORIGIN AND DEVELOPMENT OF THE INDUSTRY Retail is India's largest industry. It accounts for over 10 per cent of the India's GDP and around eight per cent of the employment. Retail sector is one of India's fastest growing sectors with a 5 per cent compounded annual growth rate. India's huge middle class base and its untapped retail industry are key attractions for global retail giants planning to enter newer markets. Driven by changing lifestyles, strong income growth and favorable demographic patterns, Indian retail is expected to grow 25 per cent annually. It is expected that retail in India could be worth US$ 175-200 billion by 2016. The organized retail industry in India had not evolved till the early 1990s. Until then, the industry was dominated by the un-organized sector. It was a sellers market, with a limited number of brands, and little choice available to customers. Lack of trained manpower, tax laws and government regulations all discouraged the growth of organized retailing in India during that period. Lack of consumer awareness and restrictions over entry of foreign players into the sector also contributed to the delay in the growth of organized retailing. Foundation for organized retail in India was laid by Kishore Biyani of Pantaloon Retails India Limited (PRIL). Following Pantaloon's successful venture a host of Indian business giants such as Reliance, Bharti, Birla and others are now entering into retail sector. Retailing is the most active and attractive sector of last decade. While the retailing industry itself has been present since ages in our country, it is only the recent past that it has witnessed so much dynamism. The emergence of retailing in India has more to do with the increased purchasing power of buyers, especially post-liberalization, increase in product variety, and increase in economies of scale, with the aid of modern supply and distributions solution. Indian retailing today is at an interesting crossroads. The retail sales are at the highest point in history and new technologies are improving retail productivity. though there are many opportunities to start a new retail business, retailers are facing numerous challenges. A number of factors are driving India's retail market. These include: increase in the young working population, hefty pay-packets, nuclear families in urban areas, increasing working-women population, increase in disposable income and customer aspiration, increase in expenditure for luxury items, and low share of organized retailing. India's retail boom is manifested in sprawling shopping centers, multiplex- malls and huge complexes that offer shopping, entertainment and food all under one roof. But there is a flip side to the boom in the retail sector. It is feared that the entry of global business giants into organized retail would make redundant the neighbourhood kiryana stores resulting in dislocation in traditional economic structure. Also, the growth path for organized retail in India is not hurdle free. The taxation system still favours small retail business. With the intrinsic complexities of retailing such as rapid price changes, constant threat of product obsolescence and low margins there is always a threat that the venture may turn out to be a loss making one. MANAGEMENT TEAM OF ADITYA BIRLA RETAIL LTD * Thomas Varghese, CEO – Aditya Birla Retail Ltd. * Russell Berman, CEO – Hypermarket * Satendra Aggarwal, CEO – Supermarket * Atul Daga, Head Finance * Ramesh Mitragotri, CPO * Manoj Krishnan, CIO * Shiv Murti, Chief Merchandising Officer * T V. Venkataraman, Head – Internal Audit * V. Gopalakrishnan, Head – Quality 2. GROWTH & PRESENT STATUS OF THE INDUSTRY Retailing is emerging as a sunrise industry in India and is presently the largest employer after agriculture. In the year 2004, the size of Indian organized retail industry was Rs 28,000 Crore, which was only 3% of the total retailing market. Retailing in its present form started in the latter half of 20th Century in USA and Europe and today cons titutes 20% of US GDP. It is the 3rd largest employer segment in USA. Organized retailing in India is projected to grow at the rate of 25%-30% p. a. and is estimated to reach an astounding Rs 1,00,000 Crore by 2010. The contribution of organized retail is expected to rise from 3% to 9% by the end of the decade. The projection for the current year ie 2005 is Rs 35,000 Crore. In India it has been found out that the top 6 cities contribute for 66% of total organized retailing. With the metros already been exploited, the focus has now been shifted towards the tier-II cities. The ‘retail boom', 85% of which has so far been concentrated in the metros is beginning to percolate down to these smaller cities and towns. The contribution of these tier-II cities to total organized retailing sales is expected to grow to 20-25%. In the year 2004, Rs 28,000 Crore organized retail industry had Clothing, Textiles & fashion accessories as the highest contributor (39%), where as health & beauty had a contribution of 2%. Food & Grocery contributed to 18% whereas Pharma had a contribution of 2%. Globally, the retail industry has grown at a brisk pace with a Compounded Annual Growth Rate (CAGR) of 7. 77% during the period 2001-2006. The growing expanse of the top global retailers has ensured globalization of the industry; however the opportunity for growth of organized retail is immense in countries such as India, S. Korea, and Vietnam etc. where organized retailing is still at an ascent stage. The Indian retail industry has witnessed a massive transition during the last few decades. The Indian retail has grown at a CAGR of 11. 2% during the period FY04-FY07, with food and grocery accounting for the major share. Despite the industry being dominated by the unorganized retailers, the organised retailing revenues have soared at a CAGR of 19. 5% during the period FY04-FY07. The apparel & footwear segment occupies the major share in the organised retail pie. The Indian retail industry has strong linkages with the economic growth and Development of the economy. It is primarily characterized by its hierarchical growth structure, high working capital requirements etc. The factors such as rising urbanization, growing consumer class, growing per capita expenditure, greater interest evinced by the Venture capitalists / Private equity firms in the industry etc. have been driving the growth of organised retail. The growth of modern retailing has led to the emergence of varied formats such as Departmental stores, Supermarkets etc. In addition, few other formats such as rural retailing, E-retailing, luxury retailing etc. too have found favours with the Indian retailers. Each format being distinct from the other, the viability of their operations depends upon various factors such as average footfalls, sales per sq. ft etc. However the numerous licensing requirements as compared to other countries have proved to be a bottleneck in the growth of Indian retailing. We have identified further requirements, advantages and disadvantages associated with the organized as well as unorganized retailing in India. On the basis of a detailed analysis incorporating the experience of other retailing locations across the globe, We feel that the co-existence of the organized and unorganized retailing in the Indian context cannot be denied. To estimate the size of the Indian retail industry and the penetration levels of organized retail in the urban and rural Indian markets for the period FY08-FY11, we have evolved an industry model incorporating three different scenarios i. e. Optimistic , Most Likely & Pessimistic. We expect that with the growing reach of modern retailers in the rural and urban reas, the penetration level of organized retailing would continue to grow, thereby resulting in the organized retail growth, surpassing the growth of total Indian retail during the period FY08-FY11. The Indian retail though largely dominated by the unorganized retailers has witnessed a massive transition in the last decade. Of the total retail sales, the food & grocery segment constitutes the major chunk. H owever in case of organized retail, the apparel & footwear segment stands as the major contributor. With varied segments of retailing i. e. Food & Grocery, Clothing & Footwear, Furniture & Furnishing, Jewellery, Beverages . The Indian population is whooping 1 billion with 75% of the people living in villages and small towns. It is only natural that the agricultural sector is the biggest employer with its contribution to GDP pegged at 26. 7%. Retail is India’s larges industry after Agriculture with around 20% of the economically active population engaged in it and generation 10% of our country’s GDP. The growth of the efficient small store culture can be attributed to the 6 million villages distributed across the length and breadth of the country. The 12 million retail outlets in India are the highest in the world, and cater to the purchase need of its pole. It is interesting to note, that the Urban Population although just 25% of the total, is an astounding 250 million in size and is growing at a healthy rate of 7% per annum. The chief driver of growth in the retail sector has been the consumer, with the spending increasing at an average of 11% per annum. The Core and the Lower middle have increased their share in the Growth 2. 3 FACTORS AFFECTING THE INDUSTRY * Demographic * Psychological Environmental * LifeStyle DEMOGRAPHIC FACTORS Demographic factors are unique to a particular person. They are objective, quantifiable and easily identifiable population data such as sex, income, age, marital status etc. It also involves identification of who is responsible for the decision-making or buying and who is the ultimate consumer PSYCHOLOGICAL FACTORS Psychological factors refer to the intrinsic or inner aspects of the individual. An understanding of consumers’ psychology guides the marketers’ segmentation strategy. ENVIRONMENTAL FACTORS Environmental factors cover all the physical and social characteristics of a consumer’s external world, including physical objects, spatial relationships, the social factors , customers, reference groups, social class . The environmental factors influence consumers’ wants, learning, motives, which in turn influence effective and cognitive responses and among other things the shopping behaviour of the individual. LIFESTYLE Lifestyle refers to an individual’s mode of living as identified by his or her activities, interests and opinions. Lifestyle variables have been measured by identifying a consumer’s day-to-day activities and interests. Lifestyle is considered to be highly correlated with consumer’s values and personality. An individual’s lifestyle is influenced by, among other things, the social group he belongs to and his occupation. For example, double-income-no-kids (DINKS) families in metros shop very regularly at the super malls because of the limited time at their disposal and they also look for entertainment while shopping on weekends. At the same time, they are higher spenders than, for e. . , single-income families. A study by imagesfashion. com highlights that Indian working women have to balance their wardrobe collection based on requirements of different occasions related to professional workplace or family gathering. CHAPTER 3 COMPANY PROFILE COMPANY PROFILE Aditya Birla Retail Limited is a part of the Aditya Birla Group. The Group has named it ‘More’. It offers prod ucts such as fruits, vegetables, grocery, frozen food, bakery, homecare, personal care and pharmacy. It also provides FMCG products and house brands. Aditya Birla Retail Limited has acquired Trinethra to assist it in creating a retail stronghold in south India. Trinethra, with its own chain of stores, will enable the company to expand its operations all over the country. The roots of the Aditya Birla Group date back to the 19th century in the picturesque town of Pilani, set amidst the Rajasthan desert. It was here that Seth Shiv Narayan Birla started trading in cotton, laying the foundation for the House of Birlas. Through India's arduous times of the 1850s, the Birla business expanded rapidly. In the early part of the 20th century, our Group's founding father, Ghanshyamdas Birla, set up industries in critical sectors such as textiles and fibre, aluminium, cement and chemicals. As a close confidante of Mahatma Gandhi, he played an active role in the Indian freedom struggle. He represented India at the first and second round-table conference in London, along with Gandhiji. It was at â€Å"Birla House† in Delhi that the luminaries of the Indian freedom struggle often met to plot the downfall of the British Raj. Ghanshyamdas Birla found no contradiction in pursuing business goals with the dedication of a saint, emerging as one of the foremost industrialists of pre-independence India. The principles by which he lived were soaked up by his grandson, Aditya Vikram Birla, our Group's legendary leader. | A formidable force in Indian industry, Mr. Aditya Birla dared to dream of setting up a global business empire at the age of 24. He was the first to put Indian business on the world map, as far back as 1969, long before globalisation became a buzzword in India. In the then vibrant and free market South East Asian countries, he ventured to set up world-class production bases. He had foreseen the winds of change and staked the future of his business on a competitive, free market driven economy order. He put Indian business on the globe, 22 years before economic liberalisation was formally introduced by the former Prime Minister, Mr. Narasimha Rao and the former Union Finance Minister, Dr. Manmohan Singh. He set up 19 companies outside India, in Thailand, Malaysia, Indonesia, the Philippines and Egypt. Interestingly, for Mr. Aditya Birla, globalisation meant more than just geographic reach. He believed that a business could be global even whilst being based in India. Therefore, back in his home-territory, he drove single-mindedly to put together the building blocks to make our Indian business a global force. Under his stewardship, his companies rose to be the world's largest producer of viscose staple fibre, the largest refiner of palm oil, the third largest producer of insulators and the sixth largest producer of carbon black. In India, they attained the status of the largest single producer of viscose filament yarn, apart from being a producer of cement, grey cement and rayon grade pulp. The Group is also the largest producer of aluminium in the private sector, the lowest first cost producers in the world and the only producer of linen in the textile industry in India. At the time of his untimely demise, the Group's revenues crossed Rs. 8,000 crore globally, with assets of over Rs. 9,000 crore, comprising of 55 benchmark quality plants, an employee strength of 75,000 and a shareholder community of 600,000. Under the leadership of our Chairman, Mr. Kumar Mangalam Birla, the Group has sustained and established a leadership position in its key businesses through continuous value-creation. Spearheaded by Grasim, Hindalco, Aditya Birla Nuvo, Indo Gulf Fertilisers and companies in Thailand, Malaysia, Indonesia, the Philippines and Egypt, the Aditya Birla Group is a leader in a swathe of products — viscose staple fibre, aluminium, cement, copper, carbon black, palm oil, insulators, garments. And with successful forays into financial services, telecom, software and BPO, the Group is today one of Asia's most diversified business groups. MR. KUMAR MANGALAM BIRLA CHAIRMAN, THE ADITYA BIRLA GROUP Mr. Kumar Mangalam Birla is Chairman of the US$ 28 billion Aditya Birla Group and India’s first truly multinational corporation. An iconic figure, Mr. Birla holds several key positions on various regulatory and professional boards. MANAGEMENT The Aditya Birla Management Corporation Private Limited, is the Group's apex decision making body and provides strategic direction to Group companies. Its Board of Directors comprises:| | * Mr. Kumar Mangalam Birla, Chairman * Mr. S. Aga * Mr. D. Bhattacharya * Mr. S. K. Jain * Dr. S. Misra * Mr. S. Misra * Dr. B. K. Singh * Mr. K. K. Maheshwari * Mr. Vikram Rao * Mr. Ajay Srinivasan 3. 1 FUTURE PLANS OF THE ORGANISATION After acquiring south based Trinethra and plans to buy Pyramid Retail, the Aditya Birla group doesn’t want itself to be left behind in the race for getting their pie in the pecializ retail market. Instead of tying with Tesco, Carrefour, Woolworth, they have decided to go all alone. They plan to open 172 hypermarkets and supermarkets starting from Pune. While Subhiksha is mainly into neighbourhood stores, Future Group has a strategy of having single brand outlets to multi-brand seamless malls, similarly Reliance Retail has started with Fresh stores and Reliance Digital to be followed by opening up of hypermarkets and pecialized stores. Birla’s business style is perceived to be a little conservative, and they are investing Rs. 9,000 crores in this venture which will enable it to establish a pan-India footprint. The retail venture would be aided by the group’s companies like Madura Garments (a key component of retail sales), IDEA cellular (for technical and communication requirements of stores), financial services (for providing consumer loans on its goods). Organised retail sector’s growth is expected to be rapid, thus making it a valid and natural choice for AVB group to diversify in this sector. But, competition and late entry may somewhat derail the company’s retail growth rate to the overall industry rate. The sector may also face hurdles as owing to non-clarity of FDI in retail, foreign chains have postponed their plans of entry into India. â€Å"Our Mission is to Change the Way People Shop. We Will Give Them More. † 3. 2 PRODUCT ; SERVICE PROFILE At more. for you are committed to deliver quality ; value to our customers and have a range of private label brands as well as commercially branded products, offering – 100% satisfaction on the quality of the products ; services offered. ore. for you hosts a range of private label brands across various categories that follow stringent quality norms, and are available in attractive prices and packaging. Our premium products give you the opportunity to enjoy the difference and quality that is equal to or better than the market's leading brands, but at competitive prices. Recently our private label brands recei ved the coveted â€Å"The Most Admired Private Label† Golden Spoon award at the Food Forum India. We offer a wide range of assortment of over 4000 products, ranging from fresh food to beverages, grocery to household care products. Our range covers everything, from day-to-day essentials to traditional favorites, from delicious treats, to healthy alternatives. To ensure the freshest supply of fruits and vegetables for you, we have built direct linkage with the farmers. MORE provide some private labels also, More. label Food Brands : †¢Feasters †¢Kitchen's Promise †¢Best of India HYPERMARKET HYPERMARKET Apparels – Men/ Women Bakery Beverages Books and Audio ; Video Computer ; Accessories Do it yourself Auto Accessories Electronics FMCG Products Footwear Frozen ; Dairy Products Fruits ; Vegetables Furniture General Merchandise Apparels – Men/ Women Bakery Beverages Books and Audio ; Video Computer ; Accessories Do it yourself Auto Accessories Electronics FMCG Products Footwear Frozen ; Dairy Products Fruits ; Vegetables Furniture General Merchandise Bakery Beauty Concepts Beverages Basic Apparels Cutlery ; Cookware Fruits ; Vegetables Frozen ; Dairy Products FMCG Products Grocery Home Care Products Home Needs ; Home Upkeep Home Decor Products Personal Care ; Cosmetics Processed Food Ready to Cook/Prepared Food Bakery Beauty Concepts Beverages Basic Apparels Cutlery ; Cookware Fruits ; Vegetables Frozen ; Dairy Products FMCG Products Grocery Home Care Products Home Needs ; Home Upkeep Home Decor Products Personal Care ; Cosmetics Processed Food Ready to Cook/Prepared Food Following is the range of products offered by MORE stores to its customers. There are various products and services offered by MORE supermarket and hypermarket. SUPERMARKET SUPERMARKET SERVICES For customers additional benefit, Consumer Finance on electronics products such as: †¢Friendly Return ; Exchange Policy. Hassle free Return ; Exchange policy at more MEGASTORE. 3. 3 MARKET PROFILE OF THE ORGANIZATION Birla group instead of setting up its own retail outlets apart from their own Madhura garment outlets, are trying to enter into the retail business by acquiring already established retail chains. The company is mainly concentrating to establish its foot in Southern India than competing with others in most affluent metro and northern regi ons. To start with Birla group acquired Trinethra Super Retail chain that mainly operated in Andhra Pradesh with some presence in Kerala and Karnataka. Trinethra started retail business much before anyone could imagine the growth of the sector as it is today. Trinethra started in way back 1986 in the twin cities of Hyderabad-Secunderabad had revenues of Rs 250 crores from its 172 stores which are mostly the size of Reliance Fresh groceries stores [2,500 sft – 3,000 sft]. Apart from its grocery retail chain, Trinethra has also brought online shopping portal Fabmall to the fold of AV Birla group. Birla’s acquiring march does not stop here. The company is planning to acquire Piramid Retail and Niligiris. The latter will give Birla Retail, pan south-India presence. They are also planning to open 172 hypermarkets and supermarkets starting from Pune. Apart from operating two hypermarket stores under the umbrella brand name of â€Å"More.. for you† at Mysore and Vadodara, the retail arm of the group operates around 670 supermaket format, neighbourhood food, grocery, and general merchandise, stores across the country. These stores include the erstwhile stores of Trinethra retail chain, which after the acquisition were also rechristened as ‘More’ stores. More, under the stewardship of its new CEO Thomas Varghese, an old Birla hand, who was roped in after the Sumant Sinha, has taken several initiatives to revamp the operations of the loss making chain. Some of the initiatives include: Close some of the non performing stores. Take a re-look at the design, positioning and merchandise offered by the retail chain. Focus more on large sized stores. The retailer will set up hypermarts of 30,000 to 40,000 sq. ft. spce each. Aggressively expanding the retail network;add 200 Supermarket stores and 12 Hyper Ymart stores in 2009- 10. Renegotiation of property rentals for almost all leased properties with their landlords. The rents in some cases have come down by 30 to 40 percent. Introduction of private labels, mostly in fast moving consumer products category, to increase share of private labels to 40 per cent in the next 4 to 5 years. Look for earning rent from ’shop-in-shop’ opportunities. Recently, ‘Dial for Health’ wellness retail chain owned by Zydus group has inked an agreement to set up such outlets in Gujarat and Maharashtra. Look for a financial partner. â€Å"We are not looking at a strategic partner. We will be happy to have a financial partner. We have received lots of preliminary interest from investors. We would be open to this idea,† said Kumar Mangalam Birla. Some private equity firms like Warburg Pincus are believed to have shown interest equity stake in the company. Aditya Birla group, incidentally, also operates 340 apparel stores across the country of brands like Louis Phillippe, Van Heusen, Allen Solly and Esprit in the lifestyle and value fashion segments. These stores are operated by Madura Garments Lifestyle ; Retail and Peter England Fashions ; Retail, which are part the group’s flagship company Aditya Birla Nuvo. The garments business, which clocked Q4 turnover of 273. 3 crore (2008-09) and a nett loss of Rs. 82. 2 crore during the quarter, has also embarked on several measures to stem the rot, including closure of 30 stores that will save around Rs 100 crore a year COMPANY’S VISION To consistently provide the Indian consumer complete and differentiated shopping experiences and be amongst India's Top retailers, while delivering superior returns to all stakeholders COMPANY’S MISSION To deliver superior value to our customers, shareholders, employees and society at large. COMPANY’S VALUES 0 Integrity 1 Commitment 2 Passion 3 Seamlessness 4 Speed COMPANY’S MILESTONES The Aditya Birla Group, India's first multinational corporation, traces its origins back to the tiny village of Pilani in the Rajasthan desert, where Seth Shiv Narayan Birla started cotton trading operations in 1857. Today, the Group's footprint extends to 25 countries and its revenues are US$ 28 billion. We retrace the highlights of this remarkable journey, starting from the present: 2011- Retail Icon Award 2010- Most Admired Retail Face of the Year 009- Reid & Taylor Awards 2008 – The President of India, Mrs. Pratibha Patil conferred the much coveted Rotary International Polio Eradication Champion Award on Mrs. Rajashree Birla in an elegant function at the Rashtrapati Bhavan (Delhi), attended by the Chairman, select Rotarians and WHO officials 2007- The Aditya Birla Group was honoured with the India Today Group's Readers Digest Gold award in recognition of the work t hat truly exemplifies the highest values of society as well as those of Reader's Digest. 2006- Hindalco in a joint venture with Almex USA Inc. Hindalco awarded the Greentech Safety Silver Award for its outstanding safety performance during 2005-06. 2005 -Indian Rayon re-christened as Aditya Birla Nuvo. 2004 -Board reconstituted with Mr. Kumar Mangalam Birla taking over as Chairman. .2003 -Mr. Kumar Mangalam Birla, Chairman of the Group, is selected as Business India's Businessman of the Year – 2003. 2002 -The Grasim board approves an open offer for purchase of up to 20 per cent of the equity of L;T, in accordance with the provisions and guidelines issued by the Securities ; Exchange Board of India Regulations, 1997. 001 -Grasim acquires 2. 50 crore shares — representing just over 10 per cent of the equity — in L&T from Reliance Industries Ltd. 2000 -Indian Rayon acquires Madura Garments and selected overseas brand rights, taking the Group to the top of the league in the branded apparels sector. 1999 -A joint venture with financial services major Sun Life of Canada is inked, as part of the overall restru cturing of the Group's financial services business. 1998 -The Group forms a 50:50 joint venture company with Tembec Inc. of Canada, called A. V. Cell Inc. , to supply pulp for the Group's VSF operations. 996 -To honour the memory of the late Aditya Birla, a new corporate logo – Aditya, the rising sun – is launched. 1995 -The Group enters the telecommunications sector through a joint venture with AT&T (USA). 1994 -The Birla Growth Fund is renamed Birla Global Finance Limited, as its span of operations expands.. 1992 -Thai Epoxy and Allied Products commences production of Epoxy Resins in Thailand. 1991 -Pan Century Oleochemicals commences production of fatty acids and glycerine in Malaysia. 1990 -Mr Kumar Mangalam Birla gets actively involved in the Group's operations. 989 -Thai Peroxide commences manufacturing of hygrogen peroxide solutions in Thailand. 1988 -The government liberalises the petroleum industry. The Aditya Birla Group enters into a joint venture with Hindu stan Petroleum Corporation Ltd to set up a three-million-tonne refinery, Mangalore Refineries and Petrochemicals Ltd (MRPL), at Mangalore, Karnataka. 1987 -Indian Rayon is renamed as Indian Rayon and Industries Limited (IRIL), to reflect its wide horizon of activities. 1986 -The Birla Growth Fund is set up to finance industrial equipment, plant and machinery and consumer durables, as well as for stock market operations. 985 -India's first gas-based fertiliser plant in the private sector – Indo Gulf – goes on stream at Jagdishpur, UP. 1984 -Thai Polyphosphates and Chemicals commences production of sodium phosphates in Thailand. 1982 – Indo Bharat Rayon is established. It is the first producer of Viscose Staple Fibre in Indonesia. CHAPTER 4 DEPARTMENTAL PROFILE FUNCTIONAL DEPARTMENT OF THE ORGANISATION * HR AND TRAINING * PROJECT AND BUSINESS DEVELOPMENT * COMMERCIAL AND ACCOUNTS * ADMINISTRATION * IT * LOSS PREVENTION AND RISK MANAGEMENT * MARKETING * SUPPLY CHAI N 4. 1 FUNCTIONAL AREAS IN BUSINESS In a large organisation, it is usually easier to identify separate functional areas because people work together in departments. Each department carries out the tasks that relate to its particular area. The purposes of functional areas- The main purpose of functional areas is to ensure that all important business activities are carried out efficiently. This is essential if the business is to achieve its aims and objectives. In addition, specific areas will be responsibility for supporting specific types of aims and objectives, 4. 1. 1 HR AND TRAINING DEPARTMENT The human resources (HR) and training function- HR is responsible for recruiting new employees and ensuring that each vacancy is filled by the best person for the job. This is important because the recruitment process is expensive and time-consuming. Hiring the wrong person can be costly and cause problems both for the individual and the firm.. HR aims to ensure that the business retains good, experienced staff. Analysing staff-turnover figures will show the rate at which people leave the organisation The department includes-Human resources functions such us: Advertising job vacancies * Notifying staff of promotion opportunities * Receiving and recording all job applications, arranging interviews and notifying candidates of the result * Sending a contract of employment and other essential information to new staff * Arranging staff training and encouraging continuous professional development * Monitoring the working conditions of staff * Checking health and safety and keeping accident records * Recording sick leave and reasons for absence * Carrying out company welfare policies, e. g. long-service awards and company loans Advising managers on the legal rights and responsibilities of the company and its employees * Keeping records of grievances and disciplinary actions and their outcome * Monitoring the terms and conditions of employment, including wage rates * Maintaining staff records * Liaising with staff associations or trade unions which represent the workforce 4. 1. 2 PROJECT AND BUSINESS DEVELOPMENT DEPARTMENT The field of commerce, business development comprises a number of techniques and responsibilities which aim at attracting new customers and at penetrating existing markets. Techniques used include: †¢Intelligence gathering on customers and competitors †¢ Generating leads for possible sales †¢Advising on, drafting and enforcing sales policies and processes †¢Follow-up sales activity †¢Formal proposal and presentation management and writing †¢Business model design †¢Account planning and performance monitoring †¢Proposition development and campaign development The department includes:- 1). Business research – gathering, studying, analyzing information This is one of the main functions of business development department. Team of analysts, statisticians and experts work at regular studying and monitoring of external environment – clients, industry, market, company's image, macro economy etc. in order to find potential opportunities and determine their feasibility, expediency and prospect, to analyze different scenarios and support elaboration of business development strategies. 2) Short-term and long-term business planning When certain business opportunity is defined and well-grounded it should be discussed with specialists of concerning departments and company management. Information obtained by business development department is a background for elaborating of short-term and long-term business plans. When opportunity and objectives are considered and agreed with all participants of the process the plan of opportunity realization can be developed and development project initiated. As a result of cooperation of a cross-department team the plan is elaborated into specific tasks that can be assigned to executers and controlled by specialists of business development department, so they can be aware about progress of development plan realization. ). Collaboration with other departments One of the functions of business development department is to give recommendations and consultations regarding questions of development of other departments and general company organization. For effective performance of this function good internal communications should be established. Analysts from business development department should be able to share and discuss documents , tasks and projects with specialists from other departments. 4. 1. 3 COMMERCIAL AND ACCOUNTS DEPARTMENT MANAGEMENT ACCOUNTANTS Management accountants perform three functions. Scorekeeping-accumulate data and report reliable results to all levels of management Attention-directing-make visible opportunities and problems on which managers need to focus Problem-solving-conduct comparative analysis to identify the best alternatives in relation to the organization’s goals FINANCIAL ACCOUNTANTS They are concerned with the preparation of the statutory accounts. All outlets must provide a Balance Sheet and Profit and Loss Account each year, and most produce a cash flow statement as well. The objective of financial statements is to provide information about the financial position, performance and changes in financial position of an entity that is useful to a wide range of users in making economic decisions. Financial statements prepared for this purpose meet the common needs of most users. Financial statements do not provide all the information that users may need to make economic decisions since they largely portray the financial effects of past events and do not necessarily provide non-financial information. A credit controller- Finance staff support the accountants by keeping financial records, chasing up late payments and paying for items purchased. Use computer accounting packages to record financial transactions and prepare their accounts as well as spreadsheets to analyse financial data. Finance departments prepare the payroll and pay staff salaries 4. 1. 4 ADMINISTRATION DEPARTMENT Senior administrators carry out a wide range of tasks, from monitoring budgets to interviewing new staff for their departments. Routine administrative tasks include opening the mail, preparing and filing documents, sending emails and faxes. Others require more creativity and flexibility, such as arranging travel or important events, from staff meetings to visits by foreign customers. Administrators also deal with external customers who judge the business on the way their enquiry is handled. Administrative function includes:- * Collecting, distributing and dispatching the mail * Storing and retrieving paper and electronic records * Organising meetings and preparing meetings documents * Responding promptly to enquiries * Preparing documents using word processing, spreadsheet and presentation packages, such as PowerPoint * Researching information Sending and receiving messages by telephone, fax and email * Making arrangements for visitors. * Making travel arrangements * Purchasing supplies of office stationery and equipment * Making arrangements for events, such as interviews or sales conferences 4. 1. 5 IT DEPARTMENT The Functions are: * IT department carry out strategically important projects which are intended for impro ving of company's IT infrastructure. Such projects are performed by IT specialists of different professions and are controlled not only by IT department managers, but supervised by company management as well. IT department supervisors fulfill the technological management according to their duties and business supervisors control the financial, time and strategic part of the project and need to be in touch with project performance. * System administrators perform a number of periodical tasks which are required for stable and effective work of IT systems and for informational security. * Ensuring that the network infrastructure is up and running, applying operating system updates, patches, and configuration changes, performing backups and restores, hardware monitoring and troubleshooting, etc. . 1. 6 LOSS PREVENTION AND RISK MANAGEMENT DEPARTMENT Functions performed in this department are: * Frequent checking of stock * Provides security against man made loss theft (Alarm system) * Lo ok after the arrangements in the warehouse * They are concerned with the returning of the expired products 4. 1. 7 MARKETING DEPARTMENT Marketing is all about identifying and meeting customer needs. Many businesses consider this so important that they are said to be marketing led. In this case, everyone in the organisation is trained to put the ustomer first from the production worker, who has to produce high quality goods, to the accounts clerk, who must respond to a customer enquiry promptly and accurately. Marketing function includes:- * Carrying out market research to obtain feedback on potential and existing products and/or services * Analysing market research responses and advising senior managers of the results and implications * Promoting products and services through a variety of advertising and promotional methods * Obtaining and updating a profile of existing customers to target advertising and promotions appropriately Producing and distributing publicity materials, such as catalogues or Brochures * Designing, updating and promoting the company website 4. 1. 8 SUPPLY CHAIN DEPARTMENT Supply chain department function include: †¢ Supply Planning and Sales ; Operations Planning (S;OP) †¢ Distribution Requirement Planning (DRP) †¢ Supply Chain Operations – Warehousing ; Transportation †¢ Materials Requirement Planning (MRP) †¢ Purchasing †¢ Imports ; Exports 4. 2 ORGANISATIONAL STRUCTURE OF ADITYA BIRLA RETAIL LTD Chairman Chairman CEO CEO SUPERMARKET SUPERMARKET HYPERMARKET HYPERMARKET REGIONAL HEAD REGIONAL HEAD ZONAL HEAD ZONAL HEAD TERRITORY MANAGER TERRITORY MANAGER CLUSTER MANAGER CLUSTER MANAGER STORE MANAGER STORE MANAGER SUPERVISOR SUPERVISOR CSA CSA CHAPTER 5 SWOT ANALYSIS 5. 1 STRENGTH * Pattern of consumption changing along with shopping trends. * A Growing population will translate to move consumers. * Consumer spending increasing at 11% annually. * Paradigm shift in shopping experience for consumers pulling in more people. 5. 2 WEAKNESSES * Shortage of quality retail spaces at affordable rates. Government regulations on development of real estate(Urban Land Ceiling Act) * Need to provide Value for Money-squeezing margins * Lack of industry status.. * Footfalls not a clear indicator of sales as actual consumers lower in number. * Lack of huge investments for expansion. 5. 3 OPPORTUNITIES * Increasing urban population * Increase in consuming middle class population. * Social factors like dual household income has enhanced spending power. * Spends moving towards lifestyle products and esteem enhancing products. * Average grocery spends at 42% of monthly spends-presents a huge opportunity. Increase in use of credit cards. 5. 4 THREATS * Personalized service offered by other stores. * Unavailability of qualified personnel to support exponential growth in stores * Differentiate taxation laws hindering expansion. * Competed stores * Lake of development infrastructural needs * Dissimilarity in consumer groups * Shortage of trained manpower * Low retail management skill CHAPTER 6 FINDINGS, SUGGESTIONS AND CONCLUSION 6. 1 FINDINGS * The current contribution sector of retail sector 14% and its expected to climb up in the coming years. The different depts. of Aditya Birla ltd are functioning smoothly * Understood the factors regarding the location of business outlet. * Consumers generaly not satisfied with product range. They need more variety of products. 6. 2 SUGGESTIONS * People generally search for the product on offer so the high margin product should be up fronted that means those item should be in such a way that it easily catches customers attention and generate impulse purchase. * Some of the measures taken by Loss and Prevention department are not applicable. The IT Department should provide solutions for basic problems to the store managers in outlets. * New outlets should be open at convenient locations. * The outlet should introduce new and attractive promotional offers. * The retail outlet should new products range. * The outlet should have enough parking spaces for vehicles. 6. 3 CONCLUSION Through my ORGANISATION STUDY and job responsibilities I handled in the organization, I came to a conclusion that the company should provide information to stores to concentrate more on the fruits and vegetables section as it is perishable in nature and has a short shelf life. The company should be flexible to adapt to the changes which occurs in the retailing industry. Store should take more care on promotional activities because all other retail stores are giving more promotional activities than More. Most people are not aware about the seasonal offers in More stores. BIBLIOGRAPHY SOURCES OF DATA 1. RETAIL MANAGEMENT BY S. G SHARMA 2. INTERNET SITES www. info. com www. morestore. com